Exchange and Return Policy

• Time Frame: You may return or exchange items within 07 days of the delivery date.
• Condition: Items must be returned in their original, unworn condition, with all tags, packaging, and certificates of authenticity included. Custom or personalized items are non-refundable unless there is a manufacturing defect.

1. Contact Us: To begin the process, please contact our customer service team at support@magnifiqueofficial.com with your order number and reason for the return or exchange.
2. Approval: Once your request is approved, we will provide you with instructions on how to send your item back to us.
3. Shipping: Please ensure the item is securely packaged. We recommend using a trackable shipping method, as Magnifique is not responsible for lost or damaged returns.

• Processing Time: Once we receive your returned item and verify its condition, we will process your refund. Please allow up to 7 business days for the refund to be credited to your original payment method.
• Original Shipping Costs: Shipping costs are non-refundable, except in cases where the return is due to a manufacturing defect or an error on our part.

• Processing Time: If you wish to exchange your item for a different size or style, we will process the exchange once we receive and inspect the returned item. If the requested item is out of stock, you will be notified, and a refund or store credit will be offered.
• Additional Charges: If there is a price difference between the exchanged items, you will be notified and charged or refunded accordingly.

• Customized Items: Items that have been personalized, engraved, or custom-made are non-returnable unless they arrive damaged or with a manufacturing defect.
• Final Sale Items: Items purchased during “Sale” cannot be returned or exchanged.

• If you receive an item that is defective or damaged, please contact us immediately at support@magnifiqueofficial.com. We will arrange for a replacement or refund at no additional cost to you.

• For international returns, please note that any customs duties, taxes, or fees incurred during the return process are the responsibility of the customer.
• Magnifique is not responsible for return shipping costs on international orders.

• Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
• We recommend using a reliable, trackable shipping service, as Magnifique is not liable for items lost in transit.

• Magnifique reserves the right to modify this policy at any time. Any changes will be reflected on this page.

At Magnifique, we take pride in the quality of our jewelry and our commitment to customer satisfaction. If you have any questions or concerns about your purchase, please don’t hesitate to contact our customer service team. Thank you for choosing Magnifique!